Terms of Service

Welcome to Beautify My Brand’s Terms of Service.

These Terms govern your use of Beautify My Brand’s services. By working with us, you agree to these Terms. Please read them carefully.

Company User Agreement & Policy Update

Effective Date: August 18, 2026

Beautify My Brand is committed to providing our clients with professional, reliable, and efficient digital marketing and customer support services.

As our company continues to grow, we have made several updates to our company policies and client communication systems. These updates are designed to improve the client experience, ensure uninterrupted service, and create a more efficient way for our team to manage client accounts and requests.

All clients are encouraged to review the following updates carefully.

1. Monthly Billing & Payment Policy

All recurring Beautify My Brand services are billed monthly. This includes, but is not limited to:

Website development
Website maintenance and hosting-related services
Social media management
Digital marketing services
Other recurring services outlined in your service agreement

Invoices are due on the date stated on the invoice.

Beautify My Brand provides a 5-day grace period following the invoice due date.

Late Fee

If payment has not been received by the end of the 5-day grace period, a $30 flat late fee will be added to the outstanding account balance.

Late fees are assessed per billing cycle and are in addition to the original amount owed.

Clients are encouraged to make payments on time to avoid unnecessary fees and interruptions to their services.

2. Payment Arrangements

We understand that unexpected circumstances can occasionally affect a client’s ability to make a payment on time.

If you anticipate that you will not be able to make your payment by the due date, we encourage you to contact Beautify My Brand as soon as possible to establish a verbal or written payment arrangement.

Payment arrangements must be agreed upon by both the client and Beautify My Brand and must be fulfilled by the agreed-upon payment date.

If an agreed-upon payment arrangement is not fulfilled by the promised date, the account will become subject to the applicable late fees and may proceed to service suspension.

Communication is strongly encouraged. Proactively contacting us before an account becomes seriously delinquent may help prevent unnecessary service interruptions.

3. Website Suspension After 15 Days Past Due

If an account remains unpaid 15 days past the original invoice due date, Beautify My Brand reserves the right to temporarily suspend website-related services.

This may include placing the client’s website into “Maintenance Mode” or otherwise taking the website offline.

The purpose of this policy is to protect the resources required to maintain and host client websites while an account remains significantly past due.

Company Email

If your company email service is connected to your website domain or services managed by Beautify My Brand, suspension of website-related services may also affect your company email access.

Clients should be aware that failure to maintain a current account balance may result in the temporary loss or interruption of company email services.

Beautify My Brand is not responsible for business interruptions resulting from a client’s failure to maintain their account in good financial standing.

4. Website Reinstatement Fee

If a client’s website has been taken offline or placed into Maintenance Mode due to nonpayment, a $25 website reinstatement fee will be charged.

The reinstatement fee is in addition to:

The complete past-due balance
Any applicable late fees
Any other outstanding charges associated with the client’s account

The website and applicable services will be restored after the outstanding account balance and applicable fees have been resolved.

5. Continued Nonpayment

Accounts that remain unpaid after service suspension may be subject to additional collection efforts, account termination, or termination of the client’s service agreement in accordance with the applicable service contract.

Termination of services does not eliminate the client’s responsibility for outstanding balances or applicable fees.

6. Website Hosting Transfer & Migration

Clients who choose to transfer their website from Beautify My Brand to a third-party hosting provider or their own hosting account may request a website migration or transfer.

A website transfer fee of $125–$200 will apply depending on the size, complexity, functionality, and amount of content associated with the website. The final transfer fee will be determined by Beautify My Brand after reviewing the website and the requirements of the requested transfer.

The transfer fee may include the preparation of website files, migration of applicable website content, database transfer when applicable, configuration of website files for the new hosting environment, and reasonable assistance with the transfer process.

The transfer fee does not include the cost of purchasing a new hosting account, domain registration or renewal, premium plugins, software licenses, third-party services, or other fees charged by the client’s new hosting provider or service providers.

Clients are responsible for providing accurate and timely access credentials for their new hosting account and ensuring that the new hosting environment meets the technical requirements necessary to support their website. Beautify My Brand is not responsible for compatibility issues, downtime, data loss, functionality issues, or other problems caused by the client’s new hosting provider, third-party services, or changes made to the website after the transfer.

All applicable transfer fees must be paid in full before the website transfer process begins. Transfer requests may be subject to scheduling based on current workload and project requirements.

Once the transfer has been completed and the website has been delivered to the client’s designated hosting account, Beautify My Brand is no longer responsible for ongoing hosting, maintenance, security, backups, updates, or functionality of the website unless the client has an active service agreement with Beautify My Brand covering those services.

7. New Phone System & AI Receptionist

Beautify My Brand has upgraded its phone system to provide our clients with a faster, more organized, and more efficient customer service experience.

Our new phone system incorporates AI Receptionist technology designed to help identify the reason for your call, direct you to the appropriate team member or agent, and assist with scheduling when necessary.

This system allows us to:

Route clients to the appropriate agent more efficiently
Better identify the purpose of your call
Help clients get connected with the correct department or team member
Improve appointment scheduling
Reduce unnecessary transfers
Improve response times
Provide a more organized client support experience

Our AI Receptionist is designed to assist with routing and scheduling. When your request requires assistance from a Beautify My Brand team member, your inquiry will be directed to the appropriate person.

8. Important Phone Number Update

As part of this phone system upgrade, our calls and text messages may come from a new phone number.

Please Save Both Numbers:

New Phone System:
904-544-5911

Current Beautify My Brand Number:
904-544-6276

We strongly recommend saving both numbers to your phone so that you can recognize communications from Beautify My Brand and easily reach our team when assistance is needed.

Please do not assume that a communication is unauthorized simply because it comes from 904-544-5911. This number is part of our updated company phone system.

9. Client Communication

Clients are responsible for keeping their contact information current with Beautify My Brand.

This includes:

Phone number
Email address
Billing information
Primary contact information
Business contact information

Keeping your information current helps ensure that you receive invoices, account notifications, service updates, appointment information, and other important communications.

10. Client Acknowledgment & Agreement

By continuing to use Beautify My Brand’s services after the effective date of this policy, the client acknowledges that they have been provided notice of these updated policies and agrees to comply with the applicable billing, payment, service suspension, communication, and account requirements.

Clients are encouraged to contact Beautify My Brand with any questions regarding these policies or their individual account.

We appreciate your continued business and partnership as we work to provide a better, faster, and more efficient experience for every Beautify My Brand client.

Beautify My Brand
Digital Marketing • Social Media • Websites • Branding
New Phone System: 904-544-5911
Current Phone: 904-544-6276

11. Services Provided

Beautify My Brand specializes in branding and marketing services tailored to the beauty and salon industry, including but not limited to:

Logo Design & Brand Identity
Social Media Marketing & Management
Search Engine Optimization (SEO)
Paid Advertising (PPC, Meta Ads, Google Ads)
Website Design & Development
Email Marketing Campaigns
Content Creation (graphics, photography, video)
Online Reputation & Review Management

All services are provided according to the terms specified in each client agreement or proposal.

12. Client Obligations

Clients agree to:

Provide accurate and timely information necessary for the delivery of services.
Adhere to payment terms outlined in their agreement or proposal.
Collaborate with Beautify My Brand to achieve mutually agreed-upon goals.

13. Payment Terms

Payment terms are outlined in each client agreement or proposal. Beautify My Brand reserves the right to suspend or terminate services for non-payment.

14. Confidentiality

Beautify My Brand and its clients agree to maintain the confidentiality of proprietary and sensitive information shared during the course of the engagement.

15. Intellectual Property

All intellectual property developed by Beautify My Brand during the provision of services remains the property of Beautify My Brand unless otherwise specified in writing. Clients retain ownership of their own existing brand assets provided to Beautify My Brand.

16. Limitation of Liability

Beautify My Brand’s liability is limited to the amount paid by the client for the services rendered. We are not liable for consequential, indirect, or incidental damages.

17. Termination

Either party may terminate the engagement with written notice. Upon termination, clients are responsible for payment of services provided up to the termination date.

18. Governing Law

These Terms of Service are governed by the laws of the State of Florida and the United States of America, without regard to its conflict of law principles.

19. Modifications

Beautify My Brand reserves the right to modify these Terms at any time. Clients will be notified of updates via email or through our website.

20. Miscellaneous

These Terms constitute the entire agreement between Beautify My Brand and its clients regarding the subject matter herein.